Hosted Exchange Reliability and Performance

A Better OutlookSM servers are hosted in a business-class data center where we provide 99.9% uptime. Our data center is located in the Midwest. It is located away from flood plains and fault free zones and other natural disasters.

  • Data Center Security
  • Architecture
  • Service Level Agreement Highlights
  • Card access controlled data center security
  • Building exterior alarm system
  • Michigan data centers offer the confidence of a geographically secure location free from hurricanes, floods, earthquakes and forest fires. The data center is above the 100 year flood plain
  • Michigan data centers are under watchful attention 24x7x365
  • Access to the data centers is monitored by the US Office of Homeland Security
  • All of our systems are protected by SonicWall firewalls and are constantly monitored using the SonicWall Global Management System. The SonicWall Intrusion Prevention Services prevents attacks before they occur
  • Systems access, physically and virtually, is limited to selected individuals and activity is monitored
  • Passwords and access are on a need-to-know basis and are changed regularly
  • Auditing is performed and checked for anomalies to detect and remove potential threats

A Better OutlookSM has partnered with world-class companies (click to see Technology Partners) to provide a robust, secure, stable architecture (click for high-level architecture diagram) to support your business.

 

A Better OutlookSM guarantees 99.9% Exchange Server availability. This guaranty is calculated on a monthly basis, and applies 24 hours per day, 365 days a year, except as noted in the Service Level Agreement. In the event of non-compliance, subscribers will be credited in accordance with the Service Level Agreement.

To view the complete Service Level Agreement, click here.