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Print FAQs
What is included in your base Hosted Exchange package?
I have a lot invested in my current email address -- can I keep my current email address if I switch to your service?
I don’t have my own registered domain name – can you help me obtain one?
I notice that your Exchange hosting service plans are packaged in 1, 3, 10, 25, 50, 75 and 100 bundles – can I purchase a plan for a specific number of mailboxes other than these pre-set levels?
We have several vintage computer workstations that are still running operating systems prior to Microsoft XP – will they be supported in your Hosted Exchange environment?
Email records are an important part of my business – I can’t afford to lose any data and I’m a bit nervous about storing these records off-site. How secure is your data center?
Can I transfer my contacts and calendar information from my existing email service to your Exchange service?
Yes. The procedure varies, depending upon your existing email situation, but in almost all cases you can easily make the transfer. Our technical support engineers will help you make the switch if you need help.
I’m not happy with the SPAM filtering at my current email service -- does your email process have better anti-SPAM capabilities?
Do I need an in-house technical person to set up, maintain, and coordinate my email when we enroll with A Better Outlook (SM)?
How do we pay for your service?
Can I use my mobile phone, tablet, or PDA to access my Exchange mailbox?
Is there a limit on how big an email message I can receive?
We don’t use Microsoft Outlook as our current email software – how do we get our free copies of MS Outlook, and do we need to apply for licenses?
After I enroll and obtain my copies of Microsoft Outlook, how do I configure Outlook on each computer?
I have created personal folders on my current POP3 email account with my Internet Service Provider – can I import my folders into your Exchange email environment?
Is there a minimum time period that I must remain a client after I sign up?
Can I have multiple domains or email addresses (aliases)?
What is this "Pooled Storage"?
Is it easy to change the size of the email storage?
Can I access my email from anywhere?
What is the Control Panel?
I am required to archive all email communications. Can you provide that service?
