Click the question to reveal the answer, click the question once more to hide.
What is included in your base Hosted Exchange package?
I have a lot invested in my current email address -- can I
keep my current email address if I switch to your service?
I don’t have my own registered domain name – can you help me
I notice that your Exchange hosting service plans are
packaged in 1, 3, 10, 25, 50, 75 and 100 bundles – can I
purchase a plan for a specific number of mailboxes other
than these pre-set levels?
We have several vintage computer workstations that are still
running operating systems prior to Microsoft XP – will they
be supported in your Hosted Exchange environment?
Email records are an important part of my business – I can’t
afford to lose any data and I’m a bit nervous about storing
these records off-site. How secure is your data center?
Can I transfer my contacts and calendar information from my
existing email service to your Exchange service?
I’m not happy with the SPAM filtering at my current email
service -- does your email process have better anti-SPAM
Do I need an in-house technical person to set up, maintain,
and coordinate my email when we enroll with A Better Outlook
How do we pay for your service?
Can I use my mobile phone, tablet, or PDA to access my
Is there a limit on how big an email message I can receive?
We don’t use Microsoft Outlook as our current email software
– how do we get our free copies of MS Outlook, and do we
need to apply for licenses?
After I enroll and obtain my copies of Microsoft Outlook,
how do I configure Outlook on each computer?
I have created personal folders on my current POP3 email
account with my Internet Service Provider – can I import my
folders into your Exchange email environment?
Is there a minimum time period that I must remain a client
after I sign up?
Can I have multiple domains or email addresses (aliases)?
What is this "Pooled Storage"?
Is it easy to change the size of the email storage?
Can I access my email from anywhere?
Yes. With every account, we include Outlook Web Access
(OWA), which is a web site that you can access all of your
email no matter where you are.
What is the Control Panel?
I am required to archive all email communications. Can you
provide that service?