Click the question to reveal the answer, click the question once more to hide.
Print FAQs
What is included in your base Hosted Exchange package?
I have a lot invested in my current email address -- can I keep my current email address if I switch to your service?
I don’t have my own registered domain name – can you help me obtain one?
I notice that your Exchange hosting service plans are packaged in 1, 3, 10, 25, 50, 75 and 100 bundles – can I purchase a plan for a specific number of mailboxes other than these pre-set levels?
We have several vintage computer workstations that are still running operating systems prior to Microsoft XP – will they be supported in your Hosted Exchange environment?
Email records are an important part of my business – I can’t afford to lose any data and I’m a bit nervous about storing these records off-site. How secure is your data center?
Can I transfer my contacts and calendar information from my existing email service to your Exchange service?
I’m not happy with the SPAM filtering at my current email service -- does your email process have better anti-SPAM capabilities?
Do I need an in-house technical person to set up, maintain, and coordinate my email when we enroll with A Better Outlook (SM)?
How do we pay for your service?
Can I use my mobile phone, tablet, or PDA to access my Exchange mailbox?
Is there a limit on how big an email message I can receive?
We don’t use Microsoft Outlook as our current email software – how do we get our free copies of MS Outlook, and do we need to apply for licenses?
After I enroll and obtain my copies of Microsoft Outlook, how do I configure Outlook on each computer?
I have created personal folders on my current POP3 email account with my Internet Service Provider – can I import my folders into your Exchange email environment?
Is there a minimum time period that I must remain a client after I sign up?
Can I have multiple domains or email addresses (aliases)?
What is this "Pooled Storage"?
Is it easy to change the size of the email storage?
Can I access my email from anywhere?
What is the Control Panel?
I am required to archive all email communications. Can you provide that service?
